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Frequently Asked Bond Holder Questions

How do I redeem a Washington state bond or coupon?

Within Washington state, you can go to any branch of U.S. Bank in Washington state (except in-store branches). (Find locations here: https://www.usbank.com/locations/.) You do not need to have an account with U.S. Bank to redeem your bond or coupon. And, there is no fee to redeem your bond or coupon at U.S. Bank.

If you have questions, contact OST at 360-902-9000;
U.S. Bank Bondholder Relations at 1-800-934-6802.

Outside of Washington state, contact Bondholder Relations at the state’s paying agent, U.S. Bank, at 1-800-934-6802.

How do I buy a Washington state bond or certificate of participation?

Contact a stock and bond brokerage service. These may be independent stock and bond brokers or a bank or savings and loan that offers stock and bond brokerage services.

I’ve lost my bond, what do I do?

Contact Bondholder Relations at the state’s paying agent, U.S. Bank, at 1-800-934-6802. Additional U.S. Bank information on replacing lost bonds.

I have an older bond that I have not yet redeemed, what do I do?

If your bond matured less than two years ago, contact Washington State's current fiscal agent, U.S. Bank, at 1-800-934-6802, then select Option 7 (State of Washington Fiscal Agency). Please have your bond's CUSIP number availiable to identify your bond.

If your bond matured more than two years ago, Washington State law directs the fiscal agent to transfer or escheat the funds to the state where the registered owner was last known to reside. In Washington State, unclaimed property is handled by the Department of Revenue's Unclaimed Property Division.

If you are a Washington Resident, you can look-up unclaimed property registered under your name on the Department of Revenue's website ucp.dor.wa.gov. Or, contact them at 1-800-435-2429 or (360) 534-1502 to claim your bond. Please be prepared to give them your bond's CUSIP number to help them identify it.

In some cases, the Washington State Department of Revenue requires a "Pay Out Letter" from the fiscal agent:
   •    If your bond matured before February 1, 2013, contact The Bank of New York Mellon at
1-800-254-2826. Please have your bond's CUSIP number available to identify your bond.
   •    If your bond matured after January 31, 2013 contact U.S. Bank at 1-800-934-6802, then select Option 7 (State of Washington Fiscal Agency). Please have your bond's CUSIP number available to help them identify it.

 

Additional questions and answers can be found with U.S. Bank .