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Frequently Asked Bond Holder Questions

How do I redeem a Washington state bond or coupon?

Beginning February 1, 2015, within Washington state, you can go to any branch of U.S. Bank in Washington state (except in-store branches). (Find locations here: https://www.usbank.com/locations/.) You do not need to have an account with U.S. Bank to redeem your bond or coupon. And, there is no fee to redeem your bond or coupon at U.S. Bank.

Until February 1, 2015, within Washington state, you can go to any branch of Wells Fargo Bank. (Find locations here: https://www.wellsfargo.com/locator/) You do not need to have an account with Wells Fargo to redeem your bond or coupon. And, there is no fee to redeem your bond or coupon at Wells Fargo.

If you have questions, contact OST at 360-902-9000;
Wells Fargo Bondholder Relations at 206-343-8429; or
U.S. Bank Bondholder Relations at 1-800-934-6802.

Outside of Washington state, contact Bondholder Relations at the state’s paying agent, The Bank of New York Mellon, at 1-800-438-5473 through January 31, 2015, or after January 31, the successor paying agent, U.S. Bank, at 1-800-934-6802.

How do I buy a Washington state bond or certificate of participation?

Contact a stock and bond brokerage service. These may be independent stock and bond brokers or a bank or savings and loan that offers stock and bond brokerage services.

I’ve lost my bond, what do I do?

Contact Bondholder Relations at the state’s paying agent, The Bank of New York Mellon, at 1-800-438-5473 through January 31, 2015. Additional Bank of New York Mellon information on replacing lost bonds.
After January 31, contact the successor paying agent, U.S. Bank, at 1-800-934-6802. Additional U.S. Bank information on replacing lost bonds.

I have an older bond that I have not yet redeemed, what do I do?

Contact Bondholder Relations at the state’s paying agent, The Bank of New York Mellon,
at 1-800-438-5473.

 

Additional questions and answers can be found with The Bank of New York Mellon
or with U.S. Bank .